Process Mapping enables businesses to make bettered informed decisions. The more accurate and informative the map, the more informed the decision. Incite On always undertake an element of process mapping through the StratNav process as it helps to define the support that we provide to our clients.

This service is also provided as a stand alone product. We work with clients that have a very defined purpose of providing a map of business processes, sales, operational and systems, which will enable them to identify change in a deliberate and informed manner.

Our process maps have helped clients to identify:

• Quality control points
• Inefficient processes
• Primary, secondary and tertiary contact points
• Risk analysis and assessment
• Training and development needs
• Opportunities for out-sourcing
• New business development processes
• Developing training and support manuals